We finally got around to calling Progressive about the difference in my quoted price v/s their renewal price … ugh! The first person we spoke to started out with ‘just cancel the old policy & open the new one’. Which, great — except it’s a pain. And we lose the ‘perks’ that come with being a long time customer. Including some 250$ off the deductible. Start a new policy, have the bad luck to get in an accident, and saving 150$ just cost me 250$. Not a great deal, that. Plus our home insurance is tied in with the car insurance. And the only reason I didn’t just buy insurance from GEICO (who had the lowest quoted price) is that I didn’t want to screw with the home insurance right now.
Luckily, she transferred us to an insurance agent for help. He checked and there was no way they could price the policy we had at the price quoted under my name. He was able to move the reduced deductible over to the new policy (although it’s still a pain that they have no provision for just swapping the names … and it’s even more of a pain that the person listed first makes such a difference in pricing!). Final price was 164$ for more coverage than the policy they wanted 321$ !?!?! Only took an hour and a half to get there! And I’ve got a really bad feeling the same thing can be done with the homeowners insurance. 🙁
The six-month price for our car insurance renewal went up. Again … which strikes me as odd since the car is older and its value has diminished. With the risks being similar – same drivers, same credit, same very small amount of driving – that coverage should go down year-to-year as the insurance company will be paying out a little less if the car gets destroyed. But, no, the price sneaks up every six months. And now they want 354$ (really 321$ because we don’t do installment billing).
I usually just renew the policy, but this year I decided to get quotes from a few other companies. I was wondering if “churn” (losing customers — basically the idea that there’s a fixed cost to acquire a customer, so the longer they stay with you … the more profitable the relationship becomes) just isn’t a concern in the insurance industry. So I got a few quotes — all of which were about half of what we’re paying. The best price was GEICO at 155$. For increased coverage, since one of our coverage selections was available only with a higher payout limit. That was puzzling since I cannot imagine the actuarial algorithms are that different between companies. And both Progressive and GEICO are paying for a LOT of advertising.
For convenience, I used my SSN to get the quotes and added Scott as the other driver. I wondered how this change would impact the price from Progressive. Now, logically — the risk calculation for Scott and I driving 2500 miles a year in this area with a car with a specific set of safety features and parked in our garage is the same as the risk calculation for I and Scott driving 2500 miles a year in this area with a car with a specific set of safety features and parked in our garage. Yes, I expect a slight difference based on our differing credit scores. But our scores are not that different (and when we bought the house, Scott has the slightly higher score). Got the quote back, and Progressive was willing to sell us a policy for just over half our current cost: 170$. Based simply on switching the account holder and ‘other driver’ people.
They will absolutely deny that it’s because men are charged more for insurance. There’s a lawsuit in there otherwise! But, realistically, there’s nothing that changes by swapping the two names which would impact the price so significantly. And this has been happening for the past six or seven years since we got married and bought joint insurance! That’s like two grand we’ve forked over to Progressive because they put Scott’s name down first!?!