{"id":4860,"date":"2019-03-06T15:33:32","date_gmt":"2019-03-06T20:33:32","guid":{"rendered":"http:\/\/lisa.rushworth.us\/?p=4860"},"modified":"2019-03-07T17:05:25","modified_gmt":"2019-03-07T22:05:25","slug":"4860","status":"publish","type":"post","link":"https:\/\/www.rushworth.us\/lisa\/?p=4860","title":{"rendered":"Do you know \u2026 how Teams and Skype interact?"},"content":{"rendered":"

\ufeff<\/span>How Teams and Skype interact can be confusing \u2013 where will messages be delivered and what should you expect to work between the two systems?<\/p>\n

Channel<\/em><\/strong> conversations don\u2019t exist in Skype, so you\u2019ll need to use the Teams desktop, mobile, or web client to participate in channel discussions and to access files and tabs within channels.<\/p>\n

Meetings<\/em><\/strong> are straight-forward too. You\u2019ll need to use the Skype desktop, mobile, or web client to join Skype for Business meetings; you\u2019ll need to use the Teams desktop, mobile, or web client to join Teams meetings.<\/p>\n

Calls and Chat<\/em><\/strong> \u2013 this is where interoperability gets nuanced and potentially confusing! And you may need to know whether the person with whom you want to communicate is using Teams or Skype<\/a>.<\/p>\n

Island Mode <\/em><\/strong><\/p>\n

We are currently operating in what Microsoft calls \u201cIsland\u201d mode \u2013 both Teams and Skype are an island, and communication stays on that island. Your presence in Teams comes from your Teams client, and your presence in Skype comes from your Skype client. If you send a message from Teams, it is delivered to the recipient in Teams. If you send a message from Skype, it is delivered to the recipient in Skype.<\/p>\n\n\n\n\n\n\n\n
\n

Teams and Skype Interoperability Within Windstream<\/strong><\/p>\n

Employees and contractors with @windstream.com accounts<\/em><\/p>\n<\/td>\n<\/tr>\n

\"\" \"\" \"\"<\/td>\n<\/td>\nThis doesn\u2019t work \u2013 calls and chats sent from Teams will be delivered to Teams.<\/td>\n<\/tr>\n
\"\" \"\" \"\"<\/td>\n<\/td>\nMessages and calls originated in Teams are delivered to Teams.<\/td>\n<\/tr>\n
\"\" \"\" \"\"<\/td>\n<\/td>\nMessages and calls originated in Skype are delivered to Skype.<\/td>\n<\/tr>\n
\"\" \"\" \"\"<\/td>\n<\/td>\nThis doesn\u2019t work \u2013 calls and chats sent from Skype will be delivered to Skype.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Working In Island Mode<\/em><\/strong><\/p>\n

Because messages are only delivered within their island, you may get messages in either your Teams or Skype client \u2013 so should leave both running. If you forget to open your Teams client, you will get e-mail notices for missed chat messages (and any channel messages where you are at-mentioned) whenever you are inactive in Teams. You can customize your notification options<\/a> if you want to get messages more or less frequently, or want to be notified of activity in any channels you follow.<\/p>\n

** You will begin receiving e-mail notifications for missed Teams activity after<\/em><\/strong> you log into Teams for the first time. If you haven\u2019t checked Teams out yet, visit https:\/\/teams.microsoft.com<\/a> to try it out.<\/p>\n

<\/p>\n

Teams Only<\/em><\/strong><\/p>\n

If you only use Skype to receive messages from colleagues who haven\u2019t yet transitioned to Teams, you may elect to set your account to Teams Only mode. When you\u2019ve switched to Teams Only, you\u2019ll see some differences in your chat and calling communication \u2013 messages sent from Skype will arrive in your Teams client, and your presence in both Teams and Skype will reflect your Teams presence. As a Teams Only user, you\u2019ll be able to seamlessly transition between the mobile and desktop client, find messages from Skype users when searching Teams, and you can often shut down your Skype client. Don\u2019t uninstall<\/em> Skype just yet! You may still use your Skype client to join meetings \u2013 you can <\/em>join Skype meetings through a web client, but you won\u2019t be an authenticated user and may need to wait in the \u201clobby\u201d to be admitted to your meeting. But you can disable the auto-launch and open Skype only when it is needed.<\/p>\n

Working In Teams Only Mode<\/em><\/strong><\/p>\n\n\n\n\n\n\n\n
\n

Teams Only: Teams and Skype Interoperability Within Windstream<\/strong><\/p>\n

Employees and contractors with @windstream.com accounts<\/em><\/p>\n<\/td>\n<\/tr>\n

\"\"<\/a><\/td>\n<\/td>\nIf the person has previously contacted you from Skype, the conversation will be marked with a Skype logo. You can reply<\/em> to chat threads marked with a Skype logo initiate communication with Skype recipients. I pin chats from frequent Skype contacts to ensure I have a previous conversation available. You will not be able to:<\/p>\n

Use rich text (typographical emphasis, font colors, etc)<\/p>\n

Use emojis or gifs<\/p>\n

Share your desktop<\/p>\n

Include more than one person in the chat<\/p>\n

If there isn\u2019t a previous conversation to continue, or if you need to use one of the unavailable features, you can use Outlook to initiate communication to Skype users (** this requires a fairly old Skype client — old clients will set themselves as the default chat app on launch).<\/p>\n

If you use Outlook to start a chat and the recipient replies hours later, the reply will be delivered to you in Teams.<\/em> You\u2019ll be able to use this conversation to continue delivering messages to the individual in Skype. If you need to use one of the unavailable features, you\u2019ll need to use Outlook to initiate a new chat through your Skype client.<\/td>\n<\/tr>\n

\"\"<\/a><\/td>\n<\/td>\nMessages and calls originated in Teams are delivered to Teams.<\/td>\n<\/tr>\n
\"\"<\/a><\/td>\n<\/td>\nThis doesn\u2019t work \u2013 all calls and chats sent to you from Skype will arrive in Teams<\/td>\n<\/tr>\n
\"\"<\/a><\/td>\n<\/td>\nAll calls and chats sent to you from Skype will arrive in Teams. There are a few restrictions when chatting between Teams and Skype. You will not be able to:<\/p>\n

Use rich text (typographical emphasis, font colors, etc)<\/p>\n

Use emojis or gifs<\/p>\n

Share your desktop<\/p>\n

Include more than one person in the chat<\/p>\n

Workaround<\/strong> \u2013 you can schedule a meeting in Teams<\/a> or use Outlook to initiate communication through your Skype client.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Identifying Teams and Skype Users<\/em><\/strong><\/p>\n

How can you tell if someone is using Teams or Skype? Check their presence. In Teams, use the \u2018new chat\u2019 button and start a chat with the individual.<\/p>\n

<\/p>\n

Look at their avatar \u2013 in the lower right-hand corner, you\u2019ll see a small circle. This is a status indicator.<\/p>\n

<\/p>\n

If their status is green, red, or yellow, their Teams client is open.<\/p>\n

<\/p>\n

If their status indicator is a gray X, hover your mouse over their avatar or their name \u2013 an activity card will be displayed. When you send a Teams message to someone who has<\/em> used Teams in the past, they\u2019ll get an e-mail notification alerting them to missed activity. If you send a Teams message to someone who has never used Teams \u2026 well, they\u2019ll see it when they log into Teams for the first time \ud83d\ude0a<\/p>\n\n\n\n\n\n
Never Used Teams<\/strong><\/td>\nUsed Teams But Is Currently Offline<\/strong><\/td>\n<\/tr>\n
The individual\u2019s status is offline and<\/em> their last activity date is 31 December 2001.<\/td>\nThe individual\u2019s status is offline, but their last activity date is recent.<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

In Skype, someone who is actively using Skype and someone<\/em> who is a Teams Only user will have an active presence (or be listed as recently offline).<\/p>\n

<\/p>\n

Someone who is using Teams but hasn\u2019t<\/em> changed to Teams Only mode will be listed as offline for a long period of time. They\u2019ll still get an e-mail notification if you send them a Skype message, but you might get a faster response sending them a message through Teams.<\/p>\n

<\/p>\n

Federation <\/em><\/strong><\/p>\n

If you communicate with federated contacts — those who do not have @windstream.com addresses — you may wonder where your messages end up on their side. As of 07 March 2019, there is no direct federation between Teams tenants. All federated communication transits Skype. This means your federated contacts will continue to receive messages sent from your Teams or Skype clients to their Skype client unless their account is configured as Teams Only.<\/p>\n

 <\/p>\n

The same holds true for you \u2013 whether your federated contact is using Skype or Teams, messages and calls they initiate will be delivered to you in Skype if you are using our default \u201cIsland\u201d configuration and will be delivered to you in Teams if you have elected to be a \u201cTeams Only\u201d user.<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

\ufeffHow Teams and Skype interact can be confusing \u2013 where will messages be delivered and what should you expect to work between the two systems? Channel conversations don\u2019t exist in Skype, so you\u2019ll need to use the Teams desktop, mobile, or web client to participate in channel discussions and to access files and tabs within …<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[677],"tags":[675,691,729,666,686,766,770,767,769,768],"class_list":["post-4860","post","type-post","status-publish","format-standard","hentry","category-office-365","tag-did-you-know","tag-microsoft-office","tag-microsoft-office-365","tag-microsoft-teams","tag-ms-teams","tag-skype","tag-skype-and-teams-interop","tag-skype-for-business","tag-skype-interoperability","tag-teams-interoperability"],"_links":{"self":[{"href":"https:\/\/www.rushworth.us\/lisa\/index.php?rest_route=\/wp\/v2\/posts\/4860","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rushworth.us\/lisa\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.rushworth.us\/lisa\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.rushworth.us\/lisa\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rushworth.us\/lisa\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4860"}],"version-history":[{"count":5,"href":"https:\/\/www.rushworth.us\/lisa\/index.php?rest_route=\/wp\/v2\/posts\/4860\/revisions"}],"predecessor-version":[{"id":4908,"href":"https:\/\/www.rushworth.us\/lisa\/index.php?rest_route=\/wp\/v2\/posts\/4860\/revisions\/4908"}],"wp:attachment":[{"href":"https:\/\/www.rushworth.us\/lisa\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4860"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rushworth.us\/lisa\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4860"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rushworth.us\/lisa\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4860"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}