{"id":3555,"date":"2018-10-23T09:21:01","date_gmt":"2018-10-23T14:21:01","guid":{"rendered":"http:\/\/lisa.rushworth.us\/?p=3555"},"modified":"2018-10-23T09:25:42","modified_gmt":"2018-10-23T14:25:42","slug":"did-you-know-you-can-send-e-mail-to-a-microsoft-teams-channel","status":"publish","type":"post","link":"https:\/\/www.rushworth.us\/lisa\/?p=3555","title":{"rendered":"Did you know \u2026 you can send e-mail to a Microsoft Teams channel?"},"content":{"rendered":"

Why<\/em> would you send an e-mail to a Microsoft Teams channel? That\u2019s a good question! At first, e-mailing a Team channel sounds like a solution in search of a problem. I think of it as moving<\/em> an e-mail discussion into Teams. And there are a lot of times when an e-mail thread can be more efficiently handled in Teams.<\/p>\n

Attachments that are being updated and resent \u2013 you know, the documents where there are five different working copies with various people\u2019s changes and now someone must condense those changes into a single document. Including the document in the Team space allows team members to collaboratively edit it online. One copy! Having the discussion history available in Teams avoids switching between e-mail and Teams as the document is developed.<\/p>\n

\u201cI forwarded this to five people, and here\u2019s what they think\u201d \u2013 When a message gets forwarded and you\u2019ve got three different sets of recipients discussing the same issue \u2013 or if someone keeps going back to an older message and dropping a few recipients who were added late in the discussion \u2013 moving the discussion into Teams ensures all of the people who should be involved in the discussion are included and working together \u2013 not a person from one of the threads trying to update everyone on a separate thread.<\/p>\n

\u201cHey, Sean, can you forward me that hour-by-hour for this weekend?\u201d \u2013 Ever have to ask a coworker to forward some message that you\u2019ve misplaced (probably deleted, but cannot seem to find there either). The Teams threads are persistent (I cannot accidentally delete your message) and searchable.<\/p>\n

The new guy \u2013 an involved discussion may take months. When a new person joins your group, someone has to remember to include them on the next reply-all (even adding an existing employee to a thread, they get lost when someone else<\/em> replies to an older message). By moving involved discussions into Teams, you can quickly add a new person to the discussion.<\/p>\n

There are also cases where Teams could replace a shared group mailbox \u2013 you cannot receive messages from outside<\/em> of the company, but if your group mailbox only gets messages from other Windstream mailboxes \u2026 Teams may be a good replacement for that group mailbox. Team members can post into the thread taking ownership of the request \u2013 everyone will see who claimed the request, and if someone is unexpectedly out of office, you can see the issues on which they were working.<\/p>\n

Ok, ok \u2026 you convinced me! Sending an e-mail into a Teams channel isn\u2019t a completely pointless feature. So how do I do it?<\/p>\n

First, you need to know the e-mail address associated with the channel. Click on the hamburger menu next to the channel name and select \u201cGet email address\u201d<\/p>\n

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There you have it \u2013 you can click \u201cCopy\u201d and all of that text will be in your clipboard.<\/p>\n

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Paste the address into the \u201cto\u201d field of an e-mail message, then send the message.<\/p>\n

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Wait for it \u2026 this may take a minute \u2026 and the message will appear as a thread in the channel.<\/p>\n

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If the message includes an attachment, that attachment will be displayed in the thread. You can even edit the document online \u2013 in Teams or in Word Online.<\/p>\n

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The default setting for Channels is to accept e-mail messages from the windstream.com domain \u2013 this may be exactly what you want. You can send the address to individuals outside of your team and allow them to create threads without having to grant them access to your Team space. But you may not want that \u2013 go back to that pane where you got the channel e-mail address. Click to “See advanced settings for more options” \u2013 you can set the channel to accept messages only from Team members:<\/p>\n

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Think it’s kind of crazy that every Team member can adjust these settings? Vote for my idea on the Teams UserVoice site<\/a> \ud83d\ude42<\/p>\n","protected":false},"excerpt":{"rendered":"

Why would you send an e-mail to a Microsoft Teams channel? That\u2019s a good question! At first, e-mailing a Team channel sounds like a solution in search of a problem. I think of it as moving an e-mail discussion into Teams. And there are a lot of times when an e-mail thread can be more …<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[677,29],"tags":[675,666,665],"class_list":["post-3555","post","type-post","status-publish","format-standard","hentry","category-office-365","category-technology","tag-did-you-know","tag-microsoft-teams","tag-teams"],"_links":{"self":[{"href":"https:\/\/www.rushworth.us\/lisa\/index.php?rest_route=\/wp\/v2\/posts\/3555","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rushworth.us\/lisa\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.rushworth.us\/lisa\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.rushworth.us\/lisa\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rushworth.us\/lisa\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3555"}],"version-history":[{"count":3,"href":"https:\/\/www.rushworth.us\/lisa\/index.php?rest_route=\/wp\/v2\/posts\/3555\/revisions"}],"predecessor-version":[{"id":3564,"href":"https:\/\/www.rushworth.us\/lisa\/index.php?rest_route=\/wp\/v2\/posts\/3555\/revisions\/3564"}],"wp:attachment":[{"href":"https:\/\/www.rushworth.us\/lisa\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3555"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rushworth.us\/lisa\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3555"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rushworth.us\/lisa\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3555"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}